Aligned Technology Partners cuts licensing workload by 57% with Sherweb

Aligned Technology Partners says its partnership with Sherweb helped the Roanoke, Texas MSP scale to more than 135 clients while reducing monthly licensing audit work and supporting major Microsoft, cloud and cybersecurity transitions. The company is using the gains to spend more time on client advisory work as it marks its 25th year in business.

Why it matters: - Aligned Technology Partners is trying to grow without letting licensing and operations consume its team. - The Sherweb partnership helped the MSP cut monthly licensing audit work by up to 57%. - The time savings let Aligned focus more on Microsoft, cloud, cybersecurity and client advisory work. - The setup reflects a broader MSP challenge: more clients, more vendors and more complexity, especially around Microsoft 365.

What happened: - Aligned Technology Partners, formerly On-Site PC Services, said Sherweb helped support its expansion to more than 135 clients. - The Roanoke, Texas-based MSP said Sherweb reduced monthly licensing audit time as the company scaled. - Aligned connected Sherweb with its Autotask business management platform to automate Microsoft licensing recordkeeping. - The company marked its 25th year in business in 2026 and reintroduced itself under the Aligned Technology Partners name.

The details: - Aligned manages more than 135 Microsoft contracts. - Licensing audits already took about three days per month before the integration. - Adding Microsoft licensing review without automation was estimated to require three to four additional staff days. - The integration now captures changes as clients are onboarded and offboarded, instead of reconciling licenses afterward. - That shift reduced work from six to seven staff days a month to about three. - Sherweb also supported Aligned through Microsoft’s New Commerce Experience, with account-by-account review of commitments, pricing and renewals. - Aligned works with a dedicated Sherweb account team and Microsoft specialists instead of a general support queue. - Sherweb supported a multi-year migration from AWS to Microsoft Azure. - Sherweb also helped with a cybersecurity transition moving approximately 3,000 endpoints from Trend Micro to SentinelOne. - Weekly working sessions provided additional technical guidance across those projects. - Sherweb helped Aligned maintain Microsoft certifications and develop marketing and education programs. - Those programs included webinars and client sessions focused on Microsoft Copilot and AI adoption. - Aligned serves businesses across North Texas with managed IT services, cybersecurity, backup and disaster recovery, video security and cloud services. - Sherweb says it supports more than 7,500 MSPs with cloud solutions, digital services and expertise. - Sherweb was named Microsoft Canada Partner of the Year in 2025. - Sherweb was founded in Canada in 1998 and now operates in the United States and the United Kingdom.

Between the lines: - The partnership is designed to shift back-office work away from Aligned so the MSP can act more like an advisor than a ticket-handling vendor. - The results show how automation can matter as MSPs add clients and software stacks that are harder to manage manually. - Sherweb’s role goes beyond billing and licensing, extending into technical guidance, infrastructure migration and cybersecurity change management. - Aligned’s rebrand appears tied to that positioning: the company wants its name to match a more consultative business model.

What's next: - Aligned is expected to keep using the Sherweb relationship to support growth across licensing, cloud and cybersecurity. - The MSP is likely to keep investing saved time into Copilot, AI adoption and security advisory work. - Aligned’s market identity will now be tied to its new name as it continues serving customers under the updated brand.

The bottom line: - Sherweb helped Aligned Technology Partners scale operations while lowering administrative burden, giving the MSP more room to grow without adding equivalent back-office strain.