Neology deploys toll management system across Avis Budget Group fleet

Neology says it has successfully deployed its neoFleet toll-management technology across major Avis Budget Group brands, including Avis, Budget, Payless, Budget Truck and Zipcar. The program is designed to give Avis Budget Group more control over customer experience while Neology handles toll-authority operations for one of the largest vehicle fleets in the U.S.

Why it matters: - The deployment gives Avis Budget Group a more flexible toll-management model for a fleet that spans some of the largest vehicle counts in the U.S. - The setup is designed to separate customer-facing service from back-end toll operations, which can improve control over the renter experience. - Neology is using the program to position neoFleet as an alternative to traditional fleet toll-management approaches.

What happened: - Neology announced the successful deployment of its toll-management technology and services through neoFleet across Avis Budget Group brands. - The rollout covers Avis, Budget, Payless, Budget Truck and Zipcar. - The deployment reached scale after a short transition period supported by joint teams from both companies. - The announcement was made Sept. 29, 2026, from Carlsbad, California.

The details: - Avis Budget Group keeps ownership of the customer experience. - Neology manages the toll-authority-facing side of the operation. - Neology handles vehicle registration with toll authorities, toll transaction aggregation, data management, and transponder procurement and fulfillment. - neoFleet combines patented transponder technology, real-time data capabilities and configurable, scalable technology. - The program is built to support the complexity and scale of one of the largest vehicle fleets in the United States. - Avis Budget Group said the model let the company stay at the center of its customer experience while adding a partner with modern technology, flexibility and tolling expertise. - Jason Glass, vice president of global business services at Avis Budget Group, said the companies launched ahead of schedule.

Between the lines: - The structure suggests fleet operators may want more control over customer relationships even when they outsource operational pieces of tolling. - Neology is emphasizing that its value is not just technology, but also the operating model around it. - The partnership reflects a broader push toward customer-specific fleet toll solutions instead of one-size-fits-all programs.

What's next: - Neology says neoFleet will continue as a foundation for Avis Budget Group’s toll-management program. - The companies say they will keep building on the deployment as they pursue a more flexible, customer-centric model. - Neology is also using the partnership to advance its commercial fleet toll-management business.

The bottom line: - Neology and Avis Budget Group have put a large-scale tolling model in place that keeps the customer relationship with Avis Budget Group while shifting toll operations to Neology. More information